Contact Us
Contact Info
Contact Information
Phone
13650089870
Mon–Fri · 9:00 – 18:00
Email
info@resistor-factory.com
Sales / Technical Inquiries
Address
Yunwushan Industrial Park,
Heshan District, Yiyang, Hunan, China
Sales Network
Sales Network
Customers worldwide are welcome to reach us through the channels below — our engineers will respond to your needs promptly.
Headquarters · Yiyang
HQ📍 Yunwushan Industrial Park, Heshan District, Yiyang City, Hunan, China
📞 13650089870
📧 info@resistor-factory.com
Technical Support
Technical Support · FAQ
Can't find your answer below? Email us at info@resistor-factory.com or call 13650089870
Q · Are samples available free of charge? How long does it take?+
A · Standard product samples are provided free of charge in reasonable quantities and shipped within 2–3 business days. Custom samples carry a tooling fee and are delivered within 2–4 weeks.
Q · What payment and delivery terms do you support?+
A · We accept T/T, L/C and O/A payment terms. Delivery supports standard INCOTERMS such as EXW, FOB, CIF and DAP.
Q · What is the minimum order quantity (MOQ)?+
A · MOQ for standard products is typically 1000 pieces. Custom products vary by process complexity — our engineer will advise during the proposal stage.
Q · What is your technical support response time?+
A · First response within 4 hours on business days. Depending on issue complexity, our engineers deliver a complete solution within 1–3 business days.